Return and Refund

Return & Refund Policy

Effective Date: May 26, 2026

Welcome to Avaraniya. We value customer satisfaction and aim to provide a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns only under the following conditions:

The product delivered is damaged, defective, incorrect, or incomplete.
The return request is raised within 3 days of delivery.
The item is unused, unwashed, unworn, and in its original packaging with tags intact.
An unboxing video and clear images of the product are required as proof for damaged or wrong product claims.

For hygiene and quality reasons, products that show signs of use, washing, perfume, makeup stains, or damage caused after delivery will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Customized or altered products
Products returned without original tags or packaging
Minor color differences due to lighting or screen resolution
Size issues if the size ordered matches the size selected by the customer

3. Exchange Policy

We currently offer exchanges only for:

Wrong product received
Defective or damaged product
Size exchange (subject to stock availability)

Customers must contact us within 3 days of delivery for exchange requests.

4. Refund Process

Once the returned product is received and inspected, the refund will be processed.

Prepaid Orders: Refund will be credited to the original payment method within 5–7 business days.
Cash on Delivery (COD) Orders: Refund will be processed via bank transfer or UPI after confirmation from the customer.

If the return request is rejected after quality inspection, the product will be shipped back to the customer.

5. Return Shipping

If the return is due to our error (wrong/damaged product), return shipping charges will be borne by Avaraniya.
For other approved returns or exchanges, customers may be required to bear shipping charges.

6. Cancellation Policy

Orders can be cancelled only before dispatch.
Once the order is shipped, cancellation requests will not be accepted.
Refunds for cancelled prepaid orders will be processed within 5–7 business days.

7. How to Request a Return

To initiate a return or exchange, contact us with:

Order ID
Registered mobile number
Reason for return
Product images and unboxing video

Contact Details

Email: avaraniyafashion@gmail.com
Phone/WhatsApp: +91 7880099164

Business details referenced from Avaraniya Collections Page. (Avaraniya)

8. Important Notes

Avaraniya reserves the right to refuse returns that do not meet our policy conditions.
Refund timelines may vary depending on banks or payment providers.
By purchasing from our website, you agree to this Return & Refund Policy.